Sony SupportTVs, Monitors & Projectors

Article ID : 00122289 / Last Modified : 10/02/2026Print

What file formats are supported by the Media Player apps (Album, Music, and Video)?

Some of the picture, music, or video contents on my home network or USB device cannot be played.

    IMPORTANT: This article provides the file formats supported by the application version that was pre-installed on the TV.

    Additional information is available for the file formats supported by the Media Player application downloaded from the app store.

    Refer to your TV's Help Guide to check the Supported files and formats:

    1. Check the Help Guide online.
      Check the Help Guide on your TV:
      • If your TV remote control has a Help button, press the Help button and select Help Guide.
      • If your TV remote control does not have a Help button, follow the steps below:
        1. On your remote control, press the  (HOME) button and select Apps → Help.
          Note: If Help is not found, press the Quick Settings (spanner or gear) button on your remote control and select Help.
        2. Select Help Guide.
    2. Select Using the TV with Other Devices.
    3. The next steps will depend on your TV menu options:
      • Select USB devices → Supported files and formats.
      • Select Supported files and formats.
    4. Select the category you want to check.

    Notes:

    • The Media Player app does not support Dolby content.
    • If content cannot be played back even though the file is listed in Supported files and formats, check whether the content is corrupt by testing playback on a computer or other device. Depending on the file, you may not be able to play it back on the TV.
    • Although you may be able to play back formats not listed in Supported files and formats, we cannot guarantee proper operation.
    • Contents with unsupported codecs cannot be played.
    • The following TV series do not support LPCM files (Music): W8L , X64L_X70L_X74L_X75L , X77L_X78L , W8K , X74K_X75K , W8 , X7 , X74H_X75H 
    • For TVs not listed above, LPCM files (Music) are only supported when using a home network.
    • 4K content cannot be played back on 2K TV models.