Article ID : 00146552 / Last Modified : 21/02/2024Print

How do I view 4K and HDR content on Sony's 4K Android TV using an external HDMI device?

    4K (50p/60p or 100/120p) Content:

    Note: Some models do not support the 4K Enhanced Format (18Gbps or above) such as 4K 100p/120p. For details regarding Enhanced Format, refer to the following article: What types of 8K or 4K (50p/60p or 100p/120p) video signals are supported by the TV?

    1. Connect the TV to an HDMI cable that supports 4K content playback.
      • To view content in 4K 50p/60p:
        • Use a High-Speed HDMI cable to connect the TV to an HDMI device that supports 4K.
      • To view content in 4K Enhanced Format (18Gbps):
        • Use a Premium High-Speed HDMI cable to connect the TV to an HDMI device that supports 4K.
      • To view content in 4K Enhanced Format (18Gbps or above): 
        • Use an Ultra High-Speed HDMI cable to connect the TV to an HDMI device that supports 4K.
    2. Connect the HDMI cable to a compatible HDMI terminal on the TV.
      Note: Compatible HDMI terminals depend on the TV model. For additional details, refer to the following FAQ: What functions are supported on each of the HDMI terminals?
    3. Open the  (Settings) screen using your remote control.  How to access Settings 
    4. Select Channels & Inputs or Watching TV.
      Note: If the options above are not shown, skip this step.
    5. Select External inputs.
    6. Select HDMI signal format or HDMI signal format/VRR
    7. Depending on your TV model, set the HDMI signal format to one of the options below:  Enhanced Format settings

    HDR (High Dynamic Range) Content:

    Follow the steps below to play back HDR content:

    1. Prepare a TV which supports HDR content.
      Notes:
      • To see if your TV supports HDR content and check the compatibility of the HDMI terminal, refer to the following article: Is my Android TV/Google TV compatible with HDR?
      • Some HDMI terminals may not support 4K (60p) with HDR.
      • The 2K W80xG series only supports the following content:
        • HDMI-connected PlayStation 4 HDR game titles.
        • Netflix and YouTube™ app HDR video.
    2. Connect the HDR-supported HDMI device to the TV.