Sony SupportAndroid TV | Google TV (BRAVIA OLED)

KD-65A1

A1 4K HDR OLED TV with Acoustic Surface™ / Included components may vary by country or region of purchase: RMF-TX201A, RMF-TX201E, RMF-TX201T, RMF-TX201P, RMF-TX211C

Questions & Answers: 479

Experiencing TV issues? Reset your TV with a soft restart, power cycle, or factory data resetIs your TV experiencing specific issues that you just can't seem to fix? Have you noticed your TV apps crashing, or your TV randomly restarting or shutting down? Our troubleshooting guide has all the answers you
How to troubleshoot Bluetooth sound and connection issuesConnecting Bluetooth devices makes it easy to stream audio wirelessly. However, connection issues can still occur, and it’s frustrating when your device won’t pair or when the sound becomes distorted or cuts out
BRAVIA TV apps: How to install, update, and troubleshootThis guide offers troubleshooting tips to download BRAVIA apps on your TV with ease, including how to install, uninstall, update, and force-stop an app. Following these steps can help resolve most app-related issues
Tips on pairing Bluetooth headphones and other devicesSolving your Bluetooth pairing & connection issues First, let's verify the Bluetooth issue you’re experiencing: I'm struggling to connect two Bluetooth devices for the first time or pair a second device. Linking
Help! My Sony TV remote control doesn't workYou're here because your TV remote isn't working properly, or it's not working at all. In this article, we're sharing our top tips for the most common remote control issues and how you can bring your remote control
Frequently Asked Questions for BRAVIA TV ARC (Audio Return Channel) featureRefer to the following questions and answers. What is ARC? The ARC feature eliminates the need to use an additional composite audio cable or an optical cable when connecting an Audio/Video (A/V) receiver or surround
Connecting your BRAVIA TV to the internetThis article provides a general overview of how to connect your BRAVIA TV to the internet, including how to establish a wireless or wired connection, how to troubleshoot connection issues, how to access and install internet
How do I uninstall applications on the Android TV™ or Google TV™? This article only applies to specific products (Android TVs or Google TVs) and/or operating systems. Please check the Applicable Products and Categories section of this article before starting these steps. Open
How do I install applications on the Android TV™ or Google TV?IMPORTANT: This article only applies to specific products (Android TVs) and/or operating systems. Please check the Applicable Products and Categories section of this article before starting these steps. Notes: You
Troubleshooting the Internet Connection for your BRAVIA TVConnecting your BRAVIA TV to the Internet allows you to use apps, watch online video, and receive software updates. If your TV cannot connect or stays connected but apps do not work, this guide helps you find the

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