The projected image is distorted or tilted on Home Cinema Projector (VPL-XW Series)

Make sure the screen is not tilted or curved.
Note: The screen may become curved while rolled up for storage.

• An example of the screen seen from the front or side.
  
• An example when the screen is not placed flat or leveled.
  

Adjust the installation angle of the Home Cinema Projector and be mindful of the following points:

• If the screen is not flat or the front of the Home Cinema Projector is not parallel to the screen, one side of the image will be large and blurry.
• Avoid using the Home Cinema Projector if it is tilted. Only install it on a level surface or the ceiling. If it's tilted, it may result in uneven color uniformity.
• If the unit is tilted up or down, the image on the screen may be trapezoidal.

Examples of unsuitable conditions

• A: 15° or more
• B: 10° or more

As it is a product that projects an image through a lens, the center of the four sides of the screen may be distorted.

Points that the issue can occur and illustration of the distortion

If this issue occurs, try the following:

1. Make the image size slightly larger than the screen.
2. Adjust the image position by shift and size by zoom so that the black mask hides the distorted shape on the screen.
   Note: For details on how to adjust, refer to the Adjusting the Position of the Projected Image section of the Help Guide.