Dear valued customers,
Thank you for your continued support of Xperia products.
We announced at launch that the Xperia 10 VI would receive three Android OS upgrades. However, after a detailed technical assessment, we determined that due to limitations related to the device’s storage configuration, the Xperia 10 VI does not support an Android 17 upgrade experience that we consider adequate. Accordingly, we have decided not to make this upgrade available. We recognise that this falls short of our original announcement, and we wish to apologise for this change.
On the other hand, our security update commitment remains unchanged. Sony will continue to provide security updates for four years from the product’s launch date, as previously communicated.
This issue is specific to Xperia 10 VI’s technical specifications and will not impact other Xperia models.
We sincerely apologise for any inconvenience this may cause and appreciate your understanding.