Sony SupportBlu-ray Disc Players-Recorders

BDP-S5100

3D Blu-ray Disc™ Player with Wi-Fi / Included components may vary by country or region of purchase: RMT-B119P, RMT-B109C, RMT-B119A, RMT-B119J, RMT-B120A

Specifications

Questions & Answers: 120

Set up and Troubleshoot Video Streaming Services (Netflix, Amazon Prime Video, Disney+)This page provides common setup and troubleshooting information for Netflix, Amazon Prime Video and Disney+. Not all streaming services are supported on all models. Some older models may not have internet connection
How to proceed if parts of the subtitle is displayed outside of the screen during DVD playback?Parts of the subtitle may be displayed outside of the screen area when 16:9 aspect ratio DVD images have 4:3 aspect ratio (LetterBox) information. To display the subtitles properly, set the TV aspect ratio to 4:3
Audio is distorted when streaming Netflix content through a home stereo system.An issue described as a popping, chirping or other noise distortion has been identified when streaming a Netflix movie or TV show, where the audio content has been encoded using the Dolby Digital Plus format. IMPORTANT:
How can I watch Amazon Prime, Netflix, Disney+ (or other streaming services) on my TV when I don’t have access to the Google Playstore?Sony Bravia TVs have evolved throughout the years. But what’s the exact difference between smart TVs and Sony’s Android TVs? And why does it matter when it comes to apps? Smart TV vs Sony’s Android TV A “smart
Where do I find product manuals, specifications, firmware/software updates or drivers on Sony's support website?Learn how to use Sony's support website to find your product page, manuals, firmware/software updates or drivers, as well as product specifications. The best way to find information about your product is to first
How do I install firmware updates for my player?The way you install a firmware update depends on the capabilities of your player, and in some cases, personal preference. The options available will be listed in the installation instructions for the firmware update
How to turn Closed Captioning (CC) or Subtitles on or off when viewing Netflix contentAvailability of closed captioning and subtitles when watching Netflix content depends on the version of the Netflix app on your device. Using the latest Netflix version Launch the Netflix app. Select a TV show or
The firmware network update failedIf the network update does not succeed, try the following measures: For Blu-ray Disc players with the Quick Start Mode capability, change the Quick Start Mode setting to Off. Then perform the firmware update again
Why is my Netflix streaming in low quality?If you are experiencing blurry video or low video quality when streaming Netflix, it could be caused by your Internet connection or a setting in your Netflix account. Your connection may be affected by other online
What is Bluetooth wireless technology?What is Bluetooth? Bluetooth is a wireless communication technology that can be used for close-range data transmission from one digital device to another. Bluetooth is essentially a one-to-one wireless connection

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BDP-S5100

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Questions & Answers: 120

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