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About this download

Important note:: A certain number ofNW-HD5Network WALKMAN units may rarely stop responding on startup under certain conditions. In order to resolve this issue, we have provided a firmware update to version 1.2 for the Hard Disk Network WALKMANNW-HD5.

Target product

  • Hard Disk Network WALKMANNW-HD5with firmware version 1.1 or below only.


Please carefully read the instructions below to check and update the firmware properly.

To find out the firmware version installed on yourNW-HD5, follow the procedure below:

  1. Connect yourNW-HD5to the power supply.
  2. Press and hold theSEARCH MENU buttonuntil the MENU is displayed.
  3. Browse toOptionsand press
  4. Browse toInitialize System, then press
  5. Browse toUpdate Firmwareand press
  6. If firmware version is 1.2:
  7. If firmware version is 1.1 or below:

    • Create the following folder on the C:\ drive of your computer:HDFWUPG
    • Read the disclaimer at the bottom of the page and clickDownloadto download the programNW_HD5.BIN - 1584Kb.
    • Follow the instructions and save the program to C:\HDFWUPG
    • Check that the downloaded file is1584Kb. If not, delete the file and repeat step b.

    Before going further, you need to back up all the data contained in yourNW-HD5to your computer.

    To back up the data, read the information below.

  8. Close all the programs running on your computer.
  9. Connect yourNW-HD5to your computer using the supplied USB cable.
  10. Copy theNW_HD5.BINfile contained in theC:\HDFWUPGon your computer to your NWHD5 with Windows Explorer.
  11. Close the Windows Explorer and disconnect the USB cable from yourNW-HD5.
  12. Press and hold theSEARCH MENUbutton until MENU is displayed.
  13. Browse toOptionsand press
  14. Browse toInitialize System, then press
  15. Browse toUpdate Firmwareand press
  16. When the following questionAre you sure you want to update firmware? is displayed, selectYES.
  17. The following message is displayed:Updating firmware. Do not perform any operations during the update. The unit will restart automatically after the update is completed (app. 30 sec.).
  18. The firmware upgrade is completed. Check that the firmware version is now 1.2 as described in step 1.
  19. Reconnect yourNW-HD5to your computer with the supplied USB cable. Delete the C:\HDFWUPG from your computer and delete theNW_HD5.BINfrom yourNW-HD5.
  20. The firmware update is completed.

Please accept theDisclaimerbelow to start the download (1584Kb)

File Info

File Name

  • NW_HD5.BIN

File Size

  • 1.55 Mb