Sony Support

System software Ver.3.10 for ILCE-5100 (Mac)

Optimizes the performance of new lenses.

    Applicable Models
    About this download
    System Requirements
    Download
    Install

    Applicable Models

    This information is for the following models:
    • ILCE-5100

    About this download

    • Name: System software Ver.3.10 for ILCE-5100 (Mac)
    • Release date: 14/03/2016
    • Benefits and improvements:
      • This system software optimizes the performance of new lenses.

    Confirm the system software version of your camera

    Follow the instructions below to check the system software version of your camera.
    If the system software version is Ver.3.10 or later, the update is not required.

    1. Select Menu --> Setup subpage 5 --> Version on the camera.
    2. The system software version is displayed as illustrated below.

    System Requirements

    Operating Systems

    The latest version of the system software update is compatible with the following Mac versions:
    • Mac OS X v.10.8 ~ 10.11

    Computer hardware

    The latest version of the system software update is compatible with the following hardware:
    • CPU: Intel processor*
      * Core Solo and Core Duo processors are no longer supported.
    • Hard disk space: 200MB or more
    • RAM: 512MB or more
      Note: Please close all other application software before updating the system software.
    • Power source for the camera
      • Fully charged rechargeable battery pack NP-FW50
        or
        AC adapter AC-PW20 (sold separately)
        Note: The update can be performed only when the remaining battery level is (three marks) or more. We recommend that you use a fully charged battery or the AC adapter AC-PW20 (sold separately).
    • USB cable supplied with the camera
      Note: Update functionality is not guaranteed with any other USB cable.

    Download

    • When performing the system software update, please use a fully charged rechargeable battery pack NP-FW50 or the AC adapter AC-PW20 (sold separately).
    • Do not remove the battery or AC adapter during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.
    • Remove the memory card from the camera beforehand.
    • The system software update takes approximately 15 minutes, therefore prevent your computer from going into sleeping mode. In case the computer would go into sleeping mode and the update would be interrupted, redo the complete update process from the start.
    • Do not choose About This Firmware Updater from Firmware Updater Menu. Doing so may cause the updater software to crash, especially while updating.

    Download the Firmware Updater

    1. Make sure that you are logged on as a user with administrative rights.
    2. After reading the disclaimer, click the [Download] button below.
    3. The download of the [Update_ILCE5100V310.dmg] file will start.
    4. Save the file on your computer.

    Install

    1. Close all currently running programs on your computer.
    2. Double-click the [Update_ILCE5100V310.dmg] file you downloaded. - Do not connect the camera at this point.
    3. Double-click the [Update_ILCE5100V310] icon which appears on the Desktop.
    4. Double-click the [FirmwareUpdater] icon.
    5. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.



    6. Firmware Updater starts up.


      >

    7. Turn on the camera.
    8. According to the instruction on the Firmware Updater window, select Menu --> Setup subpage 3 --> USB Connection on the camera, and check if Mass Storage is selected.
      If another mode than Mass Storage is selected, please select Mass Storage .



    9. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
      Note: If the computer cannot find the camera, the message "Could not find the camera for this update." appears on the computer screen. Please try the following:
      • Disconnect the USB cable from the camera, then reconnect the USB cable.
      • If there is another free USB terminal on the computer, reconnect the USB cable to this terminal.
    10. Click Next on the Firmware Updater window. The current version and the version after the update appear on the lower left part of the screen. If the current system software version is 3.10 or later, the update is not required. In this case stop the USB connection and click Finish, turn off the camera, remove the battery pack and/or the AC adapter, reinsert the battery or reconnect the AC adapter and turn on the camera.
    11. Click Next . The following screen appears.


    12. Press the center of the control wheel to execute.


      Note: The screen turns off when the center of the control wheel is pressed. Please proceed to the next step.

    13. Click Next on the Firmware Updater window.
    14. After resetting, reconnection of the camera is verified, and the screen below appears.
      Click Run to start the update. The progress bar appears while upgrading (approximately 15 minutes).


      Note: Never turn off the camera nor disconnect the USB cable while updating.
    15. When the update is completed, the camera will automatically restart. Make sure the camera is turned on and wait until the LCD screen appears again. Click Finish when the LCD screen apears and disconnect the USB cable.


      16. Note: After automatically restarting of the camera, a restoration screen may be displayed. While it is displayed, please do not disconnect USB cable. And after finishing a restoration, the camera may power off automatically. But the update is completed.

    Confirm the system software version of your camera is Ver 3.10.

    1. On the camera select Menu --> Setup subpage 5 --> Version .
    2. The system software version is displayed as illustrated below.