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About this download

We recommend you use the internet to update if you can. If not, you can use this method instead. You'll download the update to your computer, burn it to a blank disc, then transfer it to your Blu-ray player.

We recommend the following operating system: Mac OS X 10.10 / Mac OS X 10.9 / Mac OS X 10.8 / Mac OS X 10.7 / Mac OS X 10.6 / Mac OS X 10.5.

How to make sure the update goes smoothly

Updating is usually very simple. Here's how you can make sure it works first time:

  • Read the instructions carefully or you could end up damaging your Blu-ray player.
  • Don't turn the Blu-ray player off - or disconnect it from the power - while it's updating.
  • Don't press any buttons, except the ones mentioned in the instructions.

Download the update to your computer:

  1. Read and agree to the terms and conditions
  2. Download the file UPDATA_M07R0631M.ZIP to your computer - remembering which directory you download it to.
  3. Go to the file and check the size is 70.8 MB (74,240,363 bytes).
  4. Extract the file - the extracted file will be called UPDATA_M07R0631.ISO.
  5. Right-click the file UPDATA_M07R0631.ISO and select Get info.
  6. Check the size of the file is 75.1 MB (78,845,952 bytes).


    File information

Create the disc:

  • Open the Disk Utility programme by going to Applications > Utilities > Disk Utility on your Mac.
  • Drag and drop the file UPDATA_M07R0631.ISO to the left pane of the Disk Utility window.


    Disk Utility window

  • Put a blank recordable CD-R into the computer.
  • Select UPDATA_M07R0631.ISO, click the Burn icon then click the option Burn.
    If you want to verify what you are burning, click the small triangle icon and select Verify burned data..


    Burn disc option

  • The file writes to the disc.
  • When you see the message "burned successfully", click OK and the disc will be ejected.
  • If you're not sure whether it has worked properly, start again and make a new disc.

Transfer the update to your player

First get the equipment ready, then transfer the update to your player.

Get the equipment ready:

  1. Turn on your TV and check it's tuned to the input your Blu-ray player is connected to. (So if the player is connected to the AV1 socket, choose AV1 as the input.)
  2. Turn on the Blu-ray player.
  3. Put the disc in the player, and close the disc tray.

Transfer the update:

  1. After the disc loads, you see the message Perform version update? is displayed on the TV.
  2. Select OK using the remote control, and then press ENTER.
  3. The update starts.
  4. During the update, you see the message "VUP*/9"on the TV. The * changes to 0 and goes up to 9 during the update process.
  5. When the message FINISH appears in the front panel display, the update is complete. Don't use or turn off the player until the update is complete.
  6. Take the update disc out of the player and turn on the player.
  7. Check the firmware version. If the version number is M07.R.0631, the firmware update was successful.

Troubleshooting

What to do if you have problems updating your Blu-ray player firmware using your PC and a disc.

  • "SYS ERR" or "VUP NG" is displayed on the player front panel display.
    1. Push the player "POWER" button and keep pressing it for several seconds until the player turns off.
    2. Push again the "POWER" button, the update procedure will resume.
    3. Still not working?
      • Remove the disc from the player.
      • Delete the update files from your computer.
      • Try the disc update procedure again.
    4. Still not working? Please contact Sony Customer Support

  • The message "VUP" is not displayed on the front panel display after inserting the update disc.
    1. Remove the disc from the player.
    2. Delete the update files from your computer.
    3. Try the disc update procedure again.

  • The update disc will not eject.
    Follow these steps:
    1. Turn off the player and disconnect the AC power cord.
    2. Reconnect the AC power cord while pressing down Open/Close button on the player - not on the remote control.
    3. Keep pressing down Open/Close button on the player until the tray opens.
    4. Take the disc out.

  • The power went off while the update was in progress
    Turn the player on keeping the update disc in the tray. The update will restart automatically.

  • The UPDATA_M07R0631M.ZIP update file I downloaded from the update web site cannot be extracted.
    Did you download the file successfully? Try deleting the file and downloading it again.

  • The update has been going for over 30 minutes and hasn't finished
    1. Disconnect the AC power cord from the mains, then reconnect it after several minutes.
    2. Turn on the Blu-ray Disc player.
    3. Try the disc update procedure again.
      Still not working? Please contact Sony Customer Support