STR-DE495

Included components may vary by country or region of purchase: RM-U306A, RM-U306

This product is not sold in United Kingdom. Some information may not be available (e.g. manuals, specifications).

Questions & Answers: 68

Audio is distorted when streaming Netflix content through a home stereo system.An issue described as a popping, chirping or other noise distortion has been identified when streaming a Netflix movie or TV show, where the audio content has been encoded using the Dolby Digital Plus format. IMPORTANT:
Where do I find product manuals, specifications, firmware/software updates or drivers on Sony's support website?Learn how to use Sony's support website to find your product page, manuals, firmware/software updates or drivers, as well as product specifications. The best way to find information about your product is to first
Frequently Asked Questions about Bluetooth for audio products.This page introduces Frequently Asked Questions about Bluetooth for audio products. Technology Overview What is Bluetooth wireless technology? Which Bluetooth profiles are supported? Pairing/Connection How to pair
How to test if a remote control is sending an Infrared (IR) signalNOTE: This Answer is for infrared remote controls with the (IR) mark. The (IR) mark is not on Android TV remote controls released in 2016, but they are nonetheless infrared remote controls. An IR Remote Control
What is Bluetooth wireless technology?What is Bluetooth? Bluetooth is a wireless communication technology that can be used for close-range data transmission from one digital device to another. Bluetooth is essentially a one-to-one wireless connection
The Wi-Fi signal drops out or keeps losing connection.Select your product and refer to the applicable troubleshooting section. Television (Android TV) Television (other than Android TV) Other products
Bluetooth Series - Pairing devices with NFC (Near Field Communication)The following video is part of the Sony Bluetooth Series and talks about connecting a Bluetooth device via Near Field Communication (NFC). It's an easy way to pair devices!
Why is it important to use the correct (supplied) USB-cable with my product?Most Sony products that are supplied with a USB cable are catered to function with your specific product. Using a different cable might be the reason why your product isn’t functioning optimally. For example, your
Creating a My Sony Account: Tips and TroubleshootingThis comprehensive My Sony guide provides helpful tips on how to create an account, troubleshoot login issues, register a Sony product, update your personal details, access the Sony Community, and more. Table of
What is eARC and how is it different from ARC?eARC stands for Enhanced Audio Return Channel. It’s an improved version of ARC (regular Audio Return Channel). What is Audio Return Channel? Before the advent of ARC, you had to use an analogue or optical cable

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STR-DE495

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Questions & Answers: 68

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