How do I enable VoLTE? (Android 9, Android 10, Android 11 or Android 12)

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

NOTE: Depending on the operator, your phone must sometimes be operator-branded and/or use operator-customised system software to be able to use VoLTE. Your subscription (incl. SIM card) must support VoLTE for the device model you're using. To inquire if your device, software, subscription and SIM card support VoLTE, contact your mobile network operator.

To enable VoLTE

Android 10, Android 11 or Android 12

1. Make sure your specific Xperia device model and network subscription support VoLTE.
2. Find and tap Settings → Network & Internet → Mobile network → Preferred network type → 4G (preferred)/3G/GSM.
3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.

Android 9

1. Make sure your specific Xperia device model and network subscription support VoLTE.
2. Find and tap Settings → Network & Internet → Mobile network → Advanced → Preferred network type → 4G (preferred)/3G/GSM.
3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.