Article ID : SX563303 / Last Modified : 01/08/2019

Why can’t I use Wi-Fi after Android Wear is installed?

    You may experience that Wi-Fi® cannot be turned on if you have installed the latest version of the Android™ Wear app on your device. This is caused by an issue with Android™ Wear, and Google will fix it in the next software version for Android™ Wear. The issue occurs in Android™ Wear version 2.0.0.138705214.

    A temporary workaround is to disable Wi-Fi® scanning, then Wi-Fi® can be turned on normally.

    To turn off Wi-Fi® scanning

    1. From your Home screen, tap the Application screen icon.
    2. Tap Settings > Location.
    3. Tap the menu (three vertical dots), then tap Scanning.
    4. Drag the slider to the left to disable Wi-Fi® scanning.