Article ID : S700023700 / Last Modified : 03/09/2012

Wi-Fi communication does not work well. Transfer speed is slow and/or connection is interrupted.

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Wi-Fi communication does not work well. Transfer speed is slow and/or connection is interrupted.

Wi-Fi devices work on the 2.4 GHz band, which is used by a variety of devices. Wi-Fi devices use technology to minimize radio interference from other devices that use the same band. However, radio interference may still cause slower data transfer speeds, reduce communications range or cause communications failure.

If both the Bluetooth function and the 2.4 GHz Wi-Fi function of your tablet device are enabled, interference may occur and cause slower data transfer speeds or other problems.

Data transfer speed and communications range may vary depending on the following conditions:

  • Distance between devices;
  • Presence of obstacles between devices;
  • Device configuration;
  • Signal conditions;
  • Surrounding environment (wall material, etc.);
  • Software in use;
  • Communications may be cut off depending on signal conditions.

The data transfer rate specified in the specification is the theoretical maximum, and may not reflect actual data transfer rate.

Actual data transfer speed may not be as fast as the speed displayed on your tablet device.