Article ID : S700023694 / Last Modified : 09/09/2011

The tablet does not operate any longer or is malfunctioning

Applicable Products and Categories of This Article


The tablet does not operate any longer or is malfunctioning


If your tablet device is not performing as expected, and you cannot force-quit your tablet device by pressing and holding the power button for about 10 seconds, insert a pin or other slim object into the reset hole. You will be able to force your tablet device to shut down.

Pressing the reset button hole will not revert settings to factory default.

If you press the reset hole to turn off your tablet device, unsaved data will be lost.