Our support team has created this step-by-step guide enabling you to:
15-30 minutes activity
1. Using VAIO Hardware Diagnostics to detect a hardware faults
1. The hardware problem is NOT memory-relatedPlease contact VAIO Support.
2. The hardware problem is memory-relatedWarning: improper installation of memory modules may cause damage to your system. If you feel insecure carrying out below steps, please contact VAIO Support for further assistance.
We need to determine exactly which memory module is at fault.
One of he following steps may provide a solution. As each of these steps may lead to a solution, we recommend to test after every step.
Warning: a complete system recovery causes data-loss. Remember to back up your data before proceeding.