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In order to prevent unauthorized access to your VAIO, you can set a BIOS password.
OPTION 1: your display shows a 16-digit lock code, and asks for a Onetime Password.
If you think this happened due a typing error and you want to try again, shut down the VAIO by holding the power button for 5 seconds and reboot.
In case you cannot retrieve the BIOS password, please go through following steps:
OPTION 2: your display states that the VAIO is locked, and shows a 4-digit code and asks for a bypass code.
The same procedure as above applies. The code will only be 4 digits, and it is not referred to as Onetime Password.
OPTION 3: your display states the VAIO is locked and asks for a bypass code.
The same procedure as above applies, but you will only need the Serial Number of your VAIO. Your VAIO does not need to be switched on during the escalation.
OPTION 4: a few of the older VAIO models cannot be unlocked over the phone.
Such models need to be unlocked in one of the VAIO Authorized Repair Centres. Please contact VAIO Support for more details.