Article ID : 00232082 / Last Modified : 28/11/2019

Low volume when playing music - how to change volume - WF-1000XM3

    If you've updated the WF-1000XM3 with the latest firmware (from version 2.0.2 onwards), volume control via the earbuds touch sensor is possible. 
    Alternatively, you can change the volume via the Sony | Headphones Connect smartphone app or the media/phone call volume control on your source device.

    • Install the Sony | Headphones Connect smartphone app, then change the volume using the app. 

    • If the volume remains too low, delete the pairing information for the headset from the Bluetooth device, and pair them again.