Article ID : 00203656 / Last Modified : 23/10/2018

Unavailable apps on certain BRAVIA 2016 TVs (WD6 and WD75 Series) - 22nd October 2018 [UPDATE: Issue resolved]

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We’re pleased to announce that this issue is now resolved.

To access your apps, please Refresh Internet Contents on your TV.

In the HOME menu, select the following:

  • [Settings] > [System Settings] > [Set-up] > [Network] > [Refresh Internet Content]

Thank you for your patience. 

We’re aware that you may be unable to access apps in the Apps menu on your TV. Our engineers are currently investigating the root cause of the issue.

To stay informed, please regularly visit or bookmark this page. 

Thank you for your understanding.