Article ID : 00197899 / Last Modified : 05/10/2018

YouTube Error related message

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Dear Valued Sony Customer,

Some BRAVIA TV models and Blu-ray players include the YouTube for TV app. When starting the YouTube app, an error message may be displayed, or the YouTube app may not launch.

Your device is not defective. If you experience any of these symptoms, please follow the steps below.

For all Sony Bravia TVs and Smart Blu-ray players

Please relaunch the YouTube application.

While on the YouTube loading screen:

  1. Press the HOME button on the remote to exit to the Home screen
  2. Open YouTube