Dear valued BRAVIA customer,
Some KD-55XD9305 and KD-65XD9305 TVs may experience an issue where they will not power on due to a problem with the power supply circuit board.
To address this issue—subject to the terms and conditions of the product guarantee applicable to these models—we will repair your affected TV, free of charge, until the 31st January 2021.
Thank you for your support and we apologise for any inconvenience this may cause.
If you have an affected model that will not power on, please contact our product support team for assistance. If their diagnosis confirms that the issue is caused by the power supply circuit board failure, your affected TV will be repaired, free of charge, subject to the guidelines stipulated above.