Article ID : 00178923 / Last Modified : 10/10/2017

BBC iPlayer discontinued on certain Sony TVs (2011 models) - 29 June 2017

Applicable Products and Categories of This Article

From the 16th August 2017, the BBC has made the decision to remove iPlayer on some older Sony TVs due to performance issues (see model list below). If your TV is affected, you will see the following message when attempting to access BBC iPlayer from your TV.

BBC iPlayer closure message

We’re sorry for the inconvenience this may cause.

[Affected 2011 models]

KDL‐**HX92x

KDL-**EX32*

KDL‐**HX82x

KDL-**EX42*

KDL‐**HX72x

KDL-**EX52*

KDL‐**NX72x

KDL‐**EX72x

KDL‐**EX421

KDL‐**EX521

KDL‐**CX52*