Article ID : 00156367 / Last Modified : 22/08/2016

When IPv6 is set to ON, the system cannot connect to the Internet

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If your network device or Internet provider does not support IPv6, the system will not be able to connect to the Internet when IPv6 is set to ON. Connect the system to your computer via LAN cable, then open the Sony Network Device Settings screen from the browser, and set IPv6 to OFF.

NOTE: For details on how to open the Sony Network Device Settings screen, refer to the manual supplied with the product.