Article ID : 00121831 / Last Modified : 12/07/2018

Windows 10 support policy for your VAIO computer


    Please note that Sony will not be providing Windows 10 support for VAIO computers manufactured before 2011. Because those VAIO models were sold with versions of  Windows, preceding Windows 7 Service pack as the pre-installed operating system, Sony cannot guarantee compatibility or vouch for a smooth transition due to the age of those VAIO models.

    If you decide to proceed with the upgrade, make sure to backup your data and to create recovery media for your system before you start.

    Should you want or need to go back to your previous version of Windows after upgrading to Windows 10,  this article will guide you through the downgrading process.