Article ID : 00066029 / Last Modified : 06/07/2017

The computer makes a strange or strong fan noise and/or emanates a lot of heat (VGN-CS and VGN-BZ series)

The computer makes a strange or strong fan noise and/or emanates a lot of heat (VGN-CS and VGN-BZ series)

Applicable Products and Categories of This Article

Some VAIO notebook models of VGN-CS series and VGN-BZ series can produce a clicking, scraping, rattling, or a continuous loud noise while the cooling fan is revolving.

As part of our commitment to quality, for any customer who requires repair of their VAIO computer due to the above mentioned issue, Sony will cover the cost of this repair during the first 4 years following the date of purchase of the model in question.

In case your model is shown in the list below, we invite you to contact VAIO Support to arrange service for your VAIO.

Applicable models: VGN-BZ1x, VGN-BZ2x VGN-CS1x, VGN-CS2x, VGN-CS3x

NOTE: The free repair service for VAIO Notebook Computer - VGN-CS series and VGN-BZ series will end on 31st March 2017.

For more information and/or other models please refer to: The computer makes a strange or strong fan noise and/or emanates a lot of heat