Article ID : 00059633 / Last Modified : 11/12/2015

The Eye AF function is not working.

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Depending on the shooting conditions, the camera may not be able to focus on the eyes. In such cases, focus on a face and detect it.

The Eye AF function will not work in the following situations:

  • When the Focus Mode is set to Continuous AF or Manual Focus.
  • When the person is wearing sunglasses.
  • When the hair covers the person's eyes.
  • When the eyes are closed.
  • When the person is in the shade.
  • When the person is out of focus.
  • In low-light or back-lit conditions.
  • When the camera cannot detect a person's face.

NOTE: When using A-mount cameras, make sure that the centre of the person's eyes is in the focus area, and press the key to which you have assigned the Eye AF function.