Article ID : 00053622 / Last Modified : 12/07/2018Print

The pictures are blurry or out-of-focus

Images are blurry

    Images can sometimes appear blurry, or out of focus, if:

    • The subject is too close to the camera lens, making it difficult for the camera to focus
    • The pictures are taken in a low-light surrounding
    • You are taking pictures of a moving subject
    • Camera movement
    • Incorrect camera settings
    • Incorrect camera operation

    Follow the steps below to help prevent taking pictures that appear blurry, out-of-focus or distorted.

    NOTE: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product.

    1. If the camera has both an auto focus and manual focus mode, make sure it is set to auto focus.
    2. Make sure there is enough lighting to allow the camera to focus on the subject.
    3. Make sure the camera settings are set appropriately.
      1. When taking close-up or macro-type shots, ensure the subject is not closer than the minimum focus distance of the lens. Also, if the camera has a zoom option, set it to the W (wide-angle) position.
      2. If you have a fast-moving subject and the camera has a Program AE mode with a higher shutter speed (such as Sports action), make sure it is enabled. Also, if the camera has an ISO control, set it to a higher setting.
      3. If your camera has a SteadyShot/anti-blur function, ensure it is enabled.
    4. Steadily aim the camera at the subject.
    5. Press the shutter button halfway down.


      • Pressing the shutter button halfway down allows the camera to focus automatically. A flashing green indicator will be visible in the LCD or viewfinder. When the indicator stops flashing, focusing is finished and the camera is ready to take the picture.
      • Some camera models have a Monitoring AF setting that can be selected which allows the camera to focus without the need to hold the button halfway down. Consult the instruction manual of the camera for information whether or not this is applicable for your model.
    6. Press the shutter button all the way down to take the picture.

      IMPORTANT: Do not move, bump or shake the camera while taking the picture.

    7. Review the picture.

    8. If the issue still occurs, try mounting the camera on a tripod to further reduce unintentional camera movement.

    If the camera continues to produce blurry pictures, reset the camera back to factory settings  and perform the following test:

    • Set the camera to Auto Mode

    DSC auto mode

    • Take a test image of an object 1 meter away from the camera in a bright environment, with the zoom set to wide (W)

    DSC test image

    Still not focusing? If the issue is still unresolved, your camera might be in the need of a repair. If you believe this to be the case, please contact us for further assistance.