Article ID : 00107025 / Last Modified : 05/02/2016

Unable to turn on a powered USB hard disk drive (HDD) when connected to the TV

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NOTE: Not all TVs are supplied with a USB input that supports a USB HDD. To see if your TV supports the use of a USB HDD, check the specifications or the instructions manual supplied with the product.

The TV is designed to supply USB2 standard power of 5 volts at 500mA (2.5 W).

If the external USB HDD exceeds 500mA (2.5 W), an external power supply must be used.