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Contact us for Support

Contact us for Support

Did you know you can fix minor issues with your product using our free downloadable product resources or the training material avialable online?
If you still need help, our helpdesk personal are here to help you.


Areas of Business


Email


Phone1


All professional products (except Video Security)


primesupport@eu.sony.com


+44 1256 683870*
00800 7898 7898**


Video Security professional products Only***


Aftersales.TechnicalSupport.EU@bosch.com


Click here for contact details


1Opening hours: Monday- Friday 9:00 – 18:00 CET (Central European Time), excluding Local National Holidays. Support is available in English, French, German, Italian & Spanish. You will need to provide the following information:

1. The name/model number of the product(s),
2. The serial number(s),
3. A copy of the invoice from the supplier you purchased your product(s) from and
4. Your contact details.

* UK Number (charges may apply- check with your provider)
** Freephone (the number works for most European countries).
*** On 1st February 2017 all Video Security sales, service and support was transferred to Bosch Systems. Please use the alternative contact details provided.