Article ID : 00227219 / Last Modified : 26/10/2020

How to delete Bluetooth device information from a mobile device or computer

    Select your device and follow the steps provided below to delete the information of your paired Bluetooth device from your mobile device or computer. Steps may vary depending on your device or operating system. Check the manual supplied with your device or contact the manufacturer for specific information.

    Android mobile devices (smartphone, tablet)
    iOS mobile devices (iPhone, iPad)
    Windows 10 computers
    Windows 8.1 computers
    Windows 7 computers
    Macintosh computers


    Android mobile devices (smartphone, tablet)

    1. Swipe up from the bottom of the screen.
    2. Tap the Settings icon.
    3. Select Connected devices or Device Connection.
    4. Select Previously connected devices or Bluetooth.
    5. If the Bluetooth function is OFF, turn it ON.
      • The mobile device displays a list of saved Bluetooth devices.
    6. Tap the Gear (Settings/gear) icon beside the name of the device you want to unpair.
    7. Tap FORGET.
      • Select Forget device, if another menu is displayed.

    iOS mobile devices (iPhone, iPad)

    1. On the Home screen, tap Settings.
    2. On the Settings menu, tap Bluetooth.
    3. If the Bluetooth function is set to OFF, turn it ON.
      • The mobile device displays a list of saved Bluetooth devices.
    4. Tap the  (Info) icon beside the name of the device that you want to unpair.
    5. Tap Forget this Device.

    Windows 10 computers

    1. On the Start menu, click the  (Settings/gear) icon.
    2. Click Devices.
    3. On the Devices menu, click Bluetooth & other devices.
    4. If the Bluetooth function is set to OFF, turn it ON.
      • Your computer displays a list of saved Bluetooth devices.
    5. Click on the device you want to unpair.
    6. Click on Remove device.

    Windows 8.1 computers

    1. From the Start Menu, click the  (Settings/gear) icon.
    2. Click Change PC settings.
    3. On the PC settings menu, click PC and devices.
    4. On the PC and devices menu, click Bluetooth.
    5. If the Bluetooth function is set to OFF, set it to ON
      • Your computer displays a list of saved Bluetooth devices.
    6. Click the device you want to unpair.
    7. Click Remove device.

    Windows 7 computers

    1. Click Control Panel.
    2. On the Hardware and Sound menu, click Devices and Printers.
    3. Right-click on the device you want to unpair, then click Remove device.

    Macintosh computers

    1. Click the Apple (Apple) icon.
    2. Click System Preferences.
    3. Click Bluetooth.
      • Your computer displays a list of saved Bluetooth devices.
    4. If the Bluetooth function is set to OFF, turn it ON.
    5. Click on the device you want to unpair.
    6. Click the  (Delete) icon beside the device name.