Article ID : 00126348 / Last Modified : 12/10/2018

Why is my TV not responding to certain remote control buttons after doing a reboot?

    Sony's Android TV will not respond to certain remote control buttons for 1-2 minutes after doing a reboot.

    Please wait a couple of minutes before trying one of the buttons again.

    NOTE: The affected buttons are listed below.

    Remote control buttons:

    • EPG (GUIDE)
    • DISCOVER
    • NETFLIX
    • ACTION MENU
    • 3D
    • TV
    • PS button on controller
    • SCREEN
    • SYNC MENU
    • INPUT  
    • HELP
    • TITLE LIST
    • Wide Mode 

    Buttons on the TV:

    • TV (Front panel key)
    • Input button on switch unit