Article ID : 00125664 / Last Modified : 20/03/2018

An error code being displayed on your TV? Discover how to troubleshoot

    An error code may appear on your screen when your TV fails to connect to the internet, or when an issue occurs watching internet content.

    My error code is in below list

     

    If the error code you see is in below list, it means we have a specific troubleshooting procedure available. Click the error code to find all details.

     

    1 to 30 - 50 to 200 - 300

    1002 - 1106 - 1107

    2123 - 2200

    3218 - 4012

    5004 - 5006 - 5008 - 5010

    6001

    7003 - 7007 - 7016

    My error code is not mentioned

     

    If the error code is not in above list, please try below general troubleshooting steps before contacting us for further assistance.

     

    No Bravia Internet Video services available or no Internet connection