Article ID : 00096189 / Last Modified : 12/01/2021

Discover how to troubleshoot problems connecting to the internet, setting up a DLNA network or using Screen Mirroring / Wi-Fi Direct / NFC / MHL

    Below you can find an overview of links to common issues related to setting up a wired or wireless network connection between a TV and a smartphone, tablet or computer.

    1. Problems setting up a Wired internet connection

    2. Problems setting up or using a Wireless internet connection

    3. Error message displayed on my screen        

    4. DLNA

    5. Screen mirroring / Wi-Fi Direct / NFC / MHL



    6. Sony Entertainment Network (SEN)

    How do I access the Sony Entertainment Network service?


    If your issue was not listed in above overview, then please perform a keyword search on the Sony Support site.

    Still no solution found after going through all troubleshooting? Please contact us for further assistance.