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Occasionally, a video chat app can fail to recognize a USB camera connected to a TV. Please try the following tips and see if it solves the issue.
Restart the TV
Try restarting your TV and see if it solves the issue. A TV restart is one of the easiest ways to solve most errors.
Force stop the app
Follow these steps to Force Stop the problematic app:
- On the remote control, press the Quick settings button.
- Select Settings.
- Select Apps.
- Select See all apps.
- Select the app.
- Select Force stop and OK.