Termination of the Amazon Prime Video app on certain 2010-2013 BRAVIA TVs and Audio & Video products – 30th July 2019

Dear Valued Sony Customer,

Amazon has announced that the Prime Video app will no longer be available on some BRAVIA TVs and Audio & Video products. The Amazon Prime Video app will be available until 26th September 2019.

The Prime Video icon will be removed from the affected devices listed below on 26th October 2019.

We thank you for your understanding and apologise for any inconvenience caused.
 

[Affected 2010-2013 TVs] 
[Affected 2010-2013 Audio & Video products] 

2010 BRAVIA models

• BX30* and BX40* Series
• EX30*, EX4**B, EX40*, EX50*, EX60*, EX70* and EX71* Series
• NX50*, NX70*, NX71*, NX80* and NX81* Series
• HX70*, HX80*, HX90*, LX90* and PX30* Series

2011 BRAVIA models

• EX32*, EX42*, EX52* and EX72* Series
• HX72*, HX82*, HX92*, NX72*, and CX52* Series

2012 BRAVIA models

• EX55* and EX65* Series
• HX75*, HX85*, HX95* and X90** Series

2013 BRAVIA models

• W60*A, W65*A, W68*A, W80*A, W85*A and W90*A Series
• X85**A, X90**A, and S99*A Series

Unsure which TV series your model belongs to? Here are some examples:

• KDL-32EX403
• KDL-32EX43B
• KLV‐40NX500
• KDL‐40EX521
• KDL-55HX955
• KDL-46W905A

[Affected Audio & Video products]

Blu-ray Disc Players

Blu-ray Home Theatre Systems 

Network Media and Internet Streamer Players

Multi-Channel AV Receivers