Article ID : 00178923 / Last Modified : 17/01/2020

BBC iPlayer discontinued on certain Sony BRAVIA TVs (2012-2013 models) - 17th January 2020

    From 17th February 2020, the BBC has made the decision to remove iPlayer on some older Sony TVs due to performance issues (see affected models below). 

    If your TV is affected, you will see the following message when attempting to access BBC iPlayer from your TV.

    BBC iPlayer discontinued message - Sorry to say goodbye

    You can still use iPlayer on your smartphone, tablet, computer or on many other connected devices. For more information, please visit the BBC support website.

    We’re sorry for the inconvenience this may cause.


    [Affected models]

    2012 BRAVIA models

    • EX44*, EX55* and EX65* Series
    • HX75*, HX85*, HX95* and X90** Series


    2013 BRAVIA models

    • W60*A, W65*A, W68*A, W80*A, W85*A and W90*A Series
    • X85**A and X90**A Series


    Unsure which TV series your model belongs to? Here are some examples:

    • KDL-55HX955
    • KDL-46W905A

     


    BBC iPlayer discontinued on certain Sony TVs (2011 models) - 29th June 2017

    From 16th August 2017, the BBC has made the decision to remove iPlayer on some older Sony TVs due to performance issues (see model list below). If your TV is affected, you will see the following message when attempting to access BBC iPlayer from your TV.

    BBC iPlayer closure message

    We’re sorry for the inconvenience this may cause.

    [Affected 2011 models]

     

    KDL‐**HX92x

    KDL-**EX32*

    KDL‐**HX82x

    KDL-**EX42*

    KDL‐**HX72x

    KDL-**EX52*

    KDL‐**NX72x

     

    KDL‐**EX72x

     

    KDL‐**EX421

     

    KDL‐**EX521

     

    KDL‐**CX52*