Article ID : 00164893 / Last Modified : 22/10/2020

The Netflix menu is missing movie box art, search or My List

    If movie posters or box art, search boxes or My List suddenly disappear from the Netflix app on your Blu-ray Disc player, TV, network media player or home theater system, it is typically caused by an interruption in the connection to our service. Follow the troubleshooting steps provided in the Netflix Help Centre website to resolve this issue.