This error is displayed when Internet content is selected or when Internet Content is refreshed.
First, execute Internet Connectivity Symptoms.
- Press the HOME button, then select Help.
- Select Customer Support - Internet Connectivity Symptoms.
If there is any Failed in the diagnosis results
Check the network connection setting. For details, refer to the following.
BRAVIA cannot be connected to the Internet.
If all diagnosis results are OK
Troubleshoot the issue by following the article below.
Network Error or unable to access the network to view or listen to Internet content.