Article ID : 00165263 / Last Modified : 01/12/2016

There is no sound when streaming Netflix video in 5.1 surround sound

    Netflix now offers 5.1 sound on certain titles, but some TVs cannot decode this type of audio through the HDMI connection from the Blu-ray Disc player. As a work around, set the Audio & Subtitles option from the title screen to Stereo.

    NOTE: This will have to be done for every title since 5.1 sound is always selected by default.