When I connect the 4K Ultra HD BRAVIA TV to the PlayStation 4 Pro, 4K HDR is not recognized on Video Output Settings.
- I cannot select 2160p-RGB on Resolution of the Playstation 4 Pro.
- Only 2K supported is displayed for HDR on Your TV in Video Output Information of the PlayStation 4 Pro.
Check the following.
- Check the HDMI cable used for connecting the BRAVIA TV and the PlayStation 4 Pro.
Check if the cable is the HDMI cable supplied with the PlayStation 4 Pro or the Premium high speed HDMI cable which supports 18 Gbps. - Confirm that an HDMI terminal on the BRAVIA TV supports HDR.
Depending on the model, only some HDMI terminals may support HDR. For details, refer to the following Q&A.
Is my BRAVIA TV compatible with HDR? - Set HDMI signal format to Enhanced format on the BRAVIA TV.
- Press the HOME button on the remote control.
- Select Settings.
- Select External inputs in the TV category.
- Select HDMI signal format and set to Enhanced format.
- Set the HDR to Automatic on the PlayStation 4 Pro.
- Press the PS button on the controller of the PlayStation 4 Pro to display the HOME screen.
- Select Settings.
- Select Sound and Screen.
- Select Video Output Settings.
- Set HDR to Automatic.
If there is no problem in the steps so far, the PlayStation 4 Pro can output the HDR signal to the BRAVIA TV, but the settings of the PlayStation 4 Pro cannot be correctly reflected to the BRAVIA TV.
Please confirm that Video Output settings in the PlayStation 4 Pro is indicated correctly by following the procedure below.
- Press the PS button on the controller of the PlayStation 4 Pro to display the HOME screen.
NOTE: When Video Output Settings has been already displayed, be sure to perform this procedure once. - Confirm that the settings are recognized correctly by following the procedure below.
For Resolution- Select Settings.
- Select Sound and Screen.
- Select Video Output Settings.
- Select Resolution, then check if 2160p-RGB can be selected .
- Select Settings.
- Select Sound and Screen.
- Select Video Output Settings.
- Select Video Output Information.
- Select HDR on Your TV, then check if 2K/4K Supported is displayed.