Article ID : 00122289 / Last Modified : 14/04/2021

What file formats are supported by the Album, Music, and Video apps?

    Contents with unsupported codecs cannot be played.
    Please refer to Supported files and formats in the Help Guide.

    NOTE: The following steps describe how to access Help Guide information by operating your TV. To confirm this information on the Web, access the following website and proceed to step 3 - Help Guide.

    1. Press the HELP button on the remote.
    2. Select Help Guide, then press the Enter button.
    3. Select Using the TV with Other Devices, then press the Enter button.
    4. Select USB devices, then press the Enter button.
    5. Select Supported files and formats, then press the Enter button.
    6. Select the category you want to check, then press the Enter button.


    • LPCM files (Music) are only supported when using a home network.
    • 4K contents cannot be played back on 2K TV models.
    • If content cannot be played back, despite being a supported file format, check whether the content is broken by testing playback on a computer, etc.