Article ID : 00123441 / Last Modified : 22/02/2024Print

How to perform a software update on your TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Updating your TV with the latest software allows you to access the newest features and fixes specific problems.


    • Read the instructions carefully.
    • Don't turn the TV OFF or disconnect it from the AC power outlet while it's updating. 
    • Don't press any buttons, except the ones mentioned in the instructions.
    • Stop any recording before you begin a firmware update.

    Before you start

    • Your TV must be connected to the internet to receive and install software updates directly. However, if your TV doesn't have internet access, you can also download the update file to a computer, save the file to a USB flash drive, and use the flash drive to install the update on your TV. Depending on the model, you may also be able to receive the latest software via broadcast.
    • The steps to update the software differ depending on the menu system on your television. If you need to confirm your TV model type, refer to this article: How to check if your BRAVIA TV is a Google TV™, Android TV™, or other TV.

    Google TV and Android TV models

    Other TV models

    Note: The screenshots provided here are for reference only. The actual screen might differ according to your country, model, or firmware version.