Issues casting to the TV with Chromecast built-in

You may be experiencing issues casting content from your smartphone or tablet onto your TV.

If you’re facing the symptom mentioned above, please try the following steps:

1. Clear data and Clear cache from the Chromecast built-in app. From the Home screen: 
   • Select [Settings]
   • Select [Apps]
   • Select [Chromecast built-in]
   • Select [Clear data]
   • Select [OK]
   • Select [Clear cache]
   • Select [OK]
     
     
      
2. Restart the TV by holding the green standby button on the remote for more than 5 seconds and release when the TV screen goes black.