IMPORTANT: This article only applies to a specific country, products and/or operating systems. Please check the Applicable Products and Categories section of this article.
Check the following:
- Check that Sony's Android TV skill is enabled in the Amazon Alexa app.
NOTE: The Amazon Alexa app is a mobile application provided by Amazon.
- Check that the same Google account is used to log in to the TV Control Setup with Amazon Alexa app and Amazon Alexa app after enabling Sony's Android TV skill.
- Perform device discovery from the Amazon Alexa compatible speaker.