Article ID : 00159777 / Last Modified : 16/04/2019

A Corrupt or Invalid Signature message is displayed when downloading Media Go version 3.1

    When you download Media Go 3.1 with Microsoft Edge or Internet Explorer, an error message saying “The signature of mediago_setup.exe is corrupt or invalid” might be displayed at the end of the download.

    NOTE: This is a known issue with Microsoft Edge & Internet Explorer. This issue does not occur if you are using a different browser.

    What to do when you encounter this issue:

    1. When you see the pop-up message that says the signature is corrupt or invalid, click on the “View downloads” button:

      Corrupt or Invalid signature message
    2. Then, right-click on the mediago_setup.exe file in the View Downloads window and choose “Run anyway” to proceed with the installation of Media Go 3.1.

      Run anyway