Article ID : 00109945 / Last Modified : 01/12/2023Print

How to connect my Sony Bluetooth Headphones or Earbuds - pairing procedures explained

    Select your headphones model to check the Bluetooth pairing procedure (how to make them discoverable):

    Headband / In-Ear (e.g. WH-1000XM4/WH-1000XM5)

    Truly Wireless

    Headband/In-Ear (e.g. WH-1000XM4/WH-1000XM5)

    Step 1. Enter the headphones into pairing mode (make them discoverable)

    The following descriptions are just examples. For more details, refer to the Help Guide.

    • When you pair the headphones with a device for the first time or after initializing, the headphones automatically enter the pairing mode when you remove them from the charging case. If you put on the headphones, you will hear a notification sound and the voice guidance saying Bluetooth pairing from the left unit.
    • To pair the headphones with a second device:
      1. Press and hold the Power button for at least 5 to 7 seconds, until you hear an audio cue.
      2. The indicator flashes and you will hear the voice guidance saying Bluetooth pairing.

      Note: If the pairing is not finished within 5 minutes, the pairing mode on the headphones is canceled. If this happens, place the headphones into the charging case again and start the operation from the beginning.

    Step 2. Complete the Bluetooth connection on your source device (e.g. smartphone)

    1. Access the Bluetooth settings of the device you want to connect your headphones to.
    2. There should be an option to "Scan" or "Search for Devices". This starts a scan for nearby detectable Bluetooth devices.
    3. If your Sony headphones are in "pairing mode", it will show up in the list of available devices.
    4. Select your headphones and the Bluetooth connection will be established.

    You can check more detailed information for following source devices:

    Note: Not all Sony Android TVs can be used with Bluetooth headphones or speakers. Verify your TV supports Bluetooth using the article Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV?

    If the issue is not resolved

    If the issue is still not resolved, refer to the article Tips on pairing Bluetooth headphones and other devices.