Article ID : 00277380 / Last Modified : 13/07/2022Print

My TV remote control doesn't work when I put a Soundbar or Home Theater System on the TV stand

Can I put a Soundbar or Home Theater System on the TV stand?

    If you want to place your Soundbar or Home Theater System on the TV stand, please make sure the TV screen or the receiving area of the remote control [A] aren't obstructed. Otherwise, even a properly functioning remote control won't always work with your TV.  

    • A: Receiving area of the remote control

    Note: If the Soundbar or Home Theater System supports an IR repeater function, you can avoid this issue by sending the remote signal from the rear of the Soundbar or Home Theater System. Refer to the product manual to see if your Soundbar or Home Theater System has the IR repeater function, or to learn how to turn this function on. Manuals are posted on the support website.

    We recommend that you check the specifications and dimensions of each product on our support website before making a purchase to examine the feasibility of placing a Soundbar or Home Theater System on the TV stand.