Article ID : 00238656 / Last Modified : 17/07/2020

I paired my Bluetooth speakers with my computer, but no sound comes out or I can't reconnect

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Check the following:

    • On your computer, make sure you select your speakers as your playback device.
      • In the Sound settings of your computer, check if your speaker is set to Default Device.
    • Make sure the volume of your computer isn't set to mute.
    • Restart the audio playback app.
    • Turn off the Bluetooth® function of your computer, and then turn it on again.
    • Delete the speaker from the list of paired Bluetooth devices, and then pair it again.

    Note: Operation for all computers isn't guaranteed.