Article ID : S700023699 / Last Modified : 16/04/2019

When using the voice communication app such as Internet telephone or voice chat, you cannot talk simultaneously in certain cases


    When using the voice communication app such as Internet telephone or voice chat, you cannot talk simultaneously in certain cases

    This issue may appear when a headphone without microphone function is connected to the headphone jack, or if nothing is connected to the headphone jack.

    You can talk simultaneously when a headset is connected to the headphone jack.