Align the (N mark) of your camera and smartphone, then touch continuously (1 to 2 seconds) until PlayMemories Mobile of the smartphone starts.
NOTE: Make sure you have the PlayMemories Mobile app downloaded and installed onto your mobile device.
If it still does not react, check the following.
If you are using a case for the camera or smartphone, the camera may not react.
In this case, remove your camera or smartphone from the case.
If the camera is set to Airplane Mode, the NFC function is disabled.
NOTE: Depending on the camera, Airplane Mode is not installed.
Check whether your smartphone is compatible with NFC.
What is an NFC compatible smartphone?
NOTE: The NFC function of Apple iOS devices is not compatible with one-touch connection. (As of June, 2016)
NOTE: Setting methods vary depending on the smartphone.
If your camera's Wi-Fi setting is OFF or set to Multi connection, PlayMemories Mobile cannot be connected.
Set the Wi-Fi setting to Single connection.
NOTE: Usable Wi-Fi settings vary depending on the product.
You can connect the camera to a smartphone via QR Code in any of the following situations:
- A QR Code appears on the camera's display panel when you select Ctrl with Smartphone on the camera.
- A QR Code appears on the camera's display panel when you activate Smart Remote Control on the PlayMemories Camera Apps.
- A QR Code is printed on the rear of the battery cover of the camera.
Try the connection by executing Scan QR Code of the camera in PlayMemories Mobile.