Article ID : 00164279 / Last Modified : 29/03/2019Print

Unable to connect to the Internet or a network, or the connection is slow

    The Windows Vista operating system has the ability to use the new Internet Protocol Version 6 (IPv6). Most routers purchased before December 2006, however, are not capable of using IPv6. It may be necessary to disable IPv6 in order to establish wireless or wired communication with your router or Ethernet Local Area Network (LAN). Follow this procedure to disable IPv6.

    NOTE: If any changes to this resolution become available, this solution will be updated and the information will also be posted to the Sony Support Web Site.

    1. Click the Start button, and then click Control Panel.
    2. In the Control Panel window, click Network and Internet.
    3. In the Network and Internet window, click Network and Sharing Centre.
    4. In the Network and Sharing Centre window, under Tasks, click Manage network connections.
    5. On the menu bar, click Advanced and then click Advanced Settings.
    6. In the Advanced Settings window, on the Adapters and Bindings tab, in the Bindings for Wireless Network Connection: box, click to choose the appropriate connection type and then click to remove the checks in the boxes next to all instances of Internet Protocol Version 6. Image
    7. Click on the OK button.


      • You will need to complete this procedure for each network connection type being used.
      • To re-enable IPv6 to accommodate a router that supports that protocol, follow this same procedure to replace the checks in the boxes next to Internet Protocol Version 6.